Returns & Exchanges

At Gold's Gym, we are committed to your fitness journey and want to ensure you are completely satisfied with your gear. If your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Gear

Place the items in their original packaging with all tags attached, ensuring the products are in unworn and unwashed condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated shipping carrier and keep your tracking receipt; once received, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing